Developing Cattitude: A Feline-Friendly Approach to Cats and Their Owners (Kent, UK) scaduto

23 Ottobre 2015

Developing Cattitude: A Feline-Friendly Approach to Cats and Their Owners

• Why ‘Cattitude’ matters

• The cat & customer journey at your practice

• ‘Cattitude’ handling in the practice (video-based training)

• Promoting feline-friendliness

• What do cat owners really think? (video-based training)